So you want to start an Assisted Living Home! We can
help. Do you need Policy and Procedure Manuals? We have a complete Library of Assisted Living Manuals. These Assisted Living Manuals have been used to start Assisted Living Homes in the USA, Mexico, and Canada. Do you need some help getting started or turning your Assisted Living Business around? We provide Coaching and On-Site Consultations that will help you be more successful.
Investing in Assisted Living is not just about real estate. When starting an Assisted Living Facility you need solid business data backed by extensive research. You need solid Assisted Living Operational Manuals that help you avoid costly mistakes. We offer what you need.
The outlook for assisted living is booming. Tens of millions of baby boomers are approaching retirement age. Many of them will need medical or personal care. You could own the Real Estate or be the company that provides the service. Or combine them and get the best of both worlds.
Investing in Assisted Living also demands a decision about how involved you want to be in a business that requires some knowledge of both the Health Care and Hospitality Industries. Whether you want to run an Assisted Living Business or buy one and hire a professional to operate, this kind of investment requires you to have a solid grasp of the industry. Our Assisted Living Plans and Operations Manuals provide you with the information you need to tap into this huge opportunity.
But here’s the problem.
People wanting to start their own Assisted Living Business have so many barriers to overcome. First, there are many rules and regulations when working in Assisted Living. It can all be so confusing. Do you register with the state or with your local government? Do you have to become certified? Is your home inspected? And, if so, who does this? It all seems so complicated and overwhelming.
Besides the legal issues, you know that you must take good care of your residents. You just don’t plunk them down in front of the TV. This leads to so many more questions … Such as: What should you feed your residents? What skills training are best for your facility? What do you do when you have an “incident” with a resident? How do you get referrals and how do you get paid? … and so on. Like the legal issues, thinking about “day-to-day” issues can seem overwhelming, too.
One more thing. There is just not much information available on how to start an Assisted Living home. What’s available is expensive and incomplete. Even the expensive books and start up packets don’t give you clear-cut procedures, they don’t give you good advice and they don’t tell you everything you must know.
Because of all of these barriers, so many people dreaming of helping others through owning an Assisted Living home just give up. They just don’t start because it all seems so hard and they can’t get any good information.
This doesn’t have to happen to you. You can start with confidence and without anything stopping you.
What others are saying….
The Complete Library of Assisted Living Manuals
This collection is the #1 guidebook to help you start an Assisted Living Home. It tells you exactly how to turn your desire to start an Assisted Living Facility into reality. Because it tells you the whole story, this is the best product for discovering how to start a home, where to find start-up money and how to overcome any fears you may have about owning a business.
All manuals come to you in an electronic format and are available for immediate download once your payment is complete. Once you download you are able to customize the manuals to fit your specific needs. This customization affords you the greatest chances of success.

Here is the Table of Contents for each Assisted Living Manual
Emergency Handbook
- Introduction
- Emergency phone numbers
- Medical emergency or injury
- Tenant Falls
- Responding to fire alarms
- Evacuation procedures
- Police emergency
- Missing tenant
- Staff phone numbers
- Other essential numbers
- Tenant roster
Health Services Policy and Procedure Manual
- Procedures for new tenants
- New tenant medication record
- Medication self-administration
- Initial health assessments
- Staff training procedures
- Staff training for health-related services
- Physician orders
- New orders
- Time limited orders
- Change of orders
- Discontinued orders
- Pharmacy services
- Reordering routine medications
- Reordering non-routine medications
- Medication procedures
- Medication packaging systems
- Delivery of medications
- Storage of medications
- Staff assistance with medication administration
- General guidelines for medication assistance
- Assisting with routine medications
- Assisting with prn medications
- Assisting with controlled medications
- Refused medications
- Out of building medications
- Disposal of medications
- Medication errors
- Health monitoring / intervention
- Monitoring / observation by staff
- Routine monitoring of vital signs
- Tenant health assessments
- Coordinating tenant medical visits
- Third-party providers
- Coordinating laboratory services
- General Health Service Forms
- General Health Serv Training Documentation
- Health Related Task Training Documentation
- Incident Report
- Medical Visit Form
- Medication Assistance Training
- Medication Error Incident Report
- Medication Self-Administration
- Narcotic Inventory Form
- Narcotic Shift Form
- Physician Telephone Orders
- Tenant Vital Signs
Housekeeping Manual
- Safety procedures
- Infection control procedures
- Hand washing guidelines
- Guidelines for wearing personal protective equipment
- Disposable gloves
- Guidelines for wearing other personal protective equipment
- When handling laundry
- When performing routine housekeeping tasks
- When cleaning up contaminated surfaces
- When cleaning contaminated equipment
- Cleaning tenant apartments
- Apartment cleaning procedures
- Tenant laundry services
- Laundry procedures
- Tenant housekeeping / laundry schedule
- Common area cleaning
- Use of linens
- Lost and found
- Housekeeping supplies and equipment
Life safety Manual
- Emergency Handbook
- Medical emergencies
- First aid procedures
- Medical emergencies / DNR status procedures
- Exposure control plan and procedures
- Exposure control plan
- Exposure determination
- Information and training
- Compliance methods
- Hepatitis b vaccination
- Post-exposure procedures
- Record keeping
- Exposure control plan definitions
- The use of universal precautions
- Hand washing guidelines
- Guidelines for wearing personal protective equipment
- Disposable gloves
- Guidelines for wearing other personal protective equipment
- When performing personal care / health-related tasks
- When handling laundry
- When performing routine housekeeping tasks
- When cleaning up contaminated surfaces
- When cleaning contaminated equipment
- Food and drink in the workplace
- Procedures for handling sharps
- Disposal of hazardous waste
- Hepatitis b vaccine
- Post exposure procedures
- Exposure control record keeping
- Employee safety
- General safety rules
- General safety procedures
- Physical plant
- Hazardous materials
- Staff work areas
- Electrical
- General maintenance
- Hand tools and equipment
- Portable (power-operated) tools and equipment
- Machine guarding
- Portable ladders
- Guidelines for the use of oxygen
- Safety committee
- Accident reporting / prevention
- Equipment
- People
- Hazardous materials communication program
- Workplace violence
- Possession of firearms by tenants
- Emergency prevention and procedures
- Life safety training
- Fire safety equipment
- Smoke detectors/ fire alarm systems
- Fire sprinkler system
- Fire extinguishers
- Fire inspections
- Fire emergency plans
- Emergency action / evacuation plan
- Inclement weather
- Tornado procedures
- General life safety forms
- Accident investigation report
- Employee consent for collection of blood
- Exposure incident document
- Fire drill documentation
- Incident report
- Individual consent for collection of blood
- Safety committee inspection – physical plant assessment
- Safety inspection committee program assessment
Maintenance Manual
- Building orientation
- Maintenance work area / supplies
- Outside contractors
- Pest control
- Maintenance of kitchen equipment
- Landscape maintenance
- Equipment inspections
- Building inspections
- Apartment maintenance
- Apartment repair and replacement
- Maintenance work orders
- Preventative maintenance
- Maintenance on the community van
- Safety guidelines
- General safety procedures
- Physical plant
- Hazardous materials
- Staff work areas
- Electrical
- General maintenance
- Hand tools and equipment
- Portable (power-operated) tools and equipment
- Machine guarding
- Portable ladders
- Touch-up painting procedures
- General Maintenance Forms
- Apartment Maintenance Flow Sheet/Checklist
- Apartment Maintenance Record
- Building Inspection Form
- Building Orientation
- Building Preventative Maintenance
- Request for Maintenance/Repair
Marketing Manual
- Telephone and in-person etiquette
- Telephone inquiries
- Community tours
- Financial assistance
- Disclosure information
- Residency criteria
- Marketing information
- The application process
- Apartment waiting lists
- Relationship marketing
- Special events
- Marketing / sales report
- Marketing plans
- General Marketing Forms
- Initial Inquiry
- Marketing & Sales Report
- Marketing Plan / Report
- Network Tracking Form
- Special Event Planning Checklist
Occupancy Manual
- Checklist for tenant records
- The application / assessment process
- Conducting assessments
- Pre-move in forms / information
- Determining the initial level of service
- The move-in process
- Move-in charges
- Move-in procedures
- The service planning process
- Developing tenant service plans
- Service plan revisions
- Level of service changes
- Use of third-party providers
- Documentation
- Tenant services documentation
- Staff communication log
- Managing difficult behaviors
- Inappropriate behaviors
- Behavior management plans
- Managed risk agreements
- Wandering
- Smoking
- The use of scooters
- Tenant issues
- Tenant confidentiality
- Tenant complaints
- Tenant abuse
- Tenant incidents and injuries
- The move-out process
- Temporary relocations / absences
- Move-out policy
- General occupancy forms
- Apartment application
- Behavior management plan
- Dietary information
- Managed risk agreement
- Move-in/move-out form
- New tenant orientation
- Outside pharmacy provider
- Pharmacy provider agreement
- Service notes
- Staff communication log
- Staff input for service plan
- Tenant agreement
- Tenant assessment tool
- Tenant Handbook
- Tenant information form
- Tenant service plan
- Tenant services schedule
Social/recreational Manual
- Pre-move in activity / interest assessment
- Tenant interests assessment
- Activity schedule
- Community involvement
- Tenant council meetings
- Family involvement
- Transportation assistance
- Pet ownership
- Volunteer program
- General social/recreational forms
- Activities and interest assessment
- Volunteer profile
Employee Handbook
- Introduction
- Preface
- Statement of at-will employment status
- Equal employment opportunity policy
- Disabilities
- Maternity
- Definitions of employment status
- Employment overview
- Introductory period and orientation
- Job descriptions
- Training
- Performance evaluations
- Promotions
- Resignation and termination notice
- Personnel files and records
- Employee compensation
- Payment of wages
- Payroll deductions
- Garnishments
- Records of time worked
- Hours of work and overtime
- Coming early/ staying late
- Rest and lunch breaks
- Attendance and punctuality
- Employee benefits
- Holiday pay
- Vacation time
- Health insurance
- Cobra insurance coverage
- Leaves of absence
- Non-fmla leave of absence
- Federal family medical leave
- Military leave
- Workers compensation
- Employee accidents and injuries
- Return-to-work program
- Harassment
- General harassment
- Sexual harassment
- Role and responsibility
- Procedure for filing a complaint
- General safety procedures
- Emergency procedures
- Infection control
- Accidents or injuries to tenants or visitors
- Workplace violence
- General policies and procedures
- Appearance and dress
- Identification badges
- Telephone and in-person etiquette
- Personal phone calls and visitors
- Parking
- Smoking
- Alcohol and drugs
- Solicitation & distribution of literature
- Conflicts of interest
- Non-disclosure and confidentiality
- Employee references
- Grievance procedure
- Standards of conduct
- Off-duty contact
- Miscellaneous rules of conduct
- Disciplinary action
- Tenant relations
- Acknowledgement
- Personnel forms:
- Administrative notes
- Application for employment
- Authorized payroll deduction
- Cobra election/waiver form
- Employee expense report
- Employee Handbook
- Employee in-service log
- Hepatitis vaccination option form
- New employee orientation checklist
- Payroll summary form
- Personnel action request
- Personnel notes
- Performance:
- Disciplinary action form
- Performance evaluation
- Employee input for performance evaluation
- Position descriptions:
- Activities director
- Administrator (with assistant)
- Administrator (without assistant)
- Assistant administrator
- Business office manager
- Cook
- Dishwasher
- Food service director
- Housekeeper
- Kitchen assistant
- Maintenance director
- Nurse
- Resident assistant
- Server
- Van driver
- Pre-employment inquiry guidelines
- Resident assistant training
- Use of common property
- Vacation/leave of absence request
Business Development Manual
- Is Entrepreneurship for you?
- Corporate structure
- How to protect your assets
- Sample corporation paperwork
- Business planning
- Sample business plan
Construction Management Manual
- Construction management
- General contractors
- Construction managers
- Owner builders
- Key issues
- Common problems
- Floor plans
- Codes
- Architects and Engineers
- Finishes
- Bidding
- Scheduling
- Construction glossary
Financing Manual
- From bootstrapping to venture capital
- Copies of successful financing requests
- Copies of successful investment offerings

All manuals come to you in an electronic format and are available for immediate download once your payment is complete. Once you download you are able to customize the manuals to fit your specific needs. This customization affords you the greatest chances of success.





